Last Updated: [Insert Date]

Welcome to Garden Supply Store! These Terms and Conditions (“Terms”) govern your use of our website (flourishyardtools.com) and all purchases made through our store. By accessing our site or making a purchase, you agree to comply with these Terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for gardening enthusiasts, homeowners, and professional landscapers aged 18 or older who wish to purchase quality gardening tools and equipment. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Garden Supply Store or its suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our gardening tools, equipment, and accessories including blowers/vacuums, bonsai tools, chainsaws, lighting, and cultivation products. However, slight variations in color or size may occur. Product images are for illustrative purposes only.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Feeds & fertilizers
  • Growing media
  • Composting products

3. Orders and Payments

3.1 Order Process

When you place an order, you will receive an order confirmation email. This constitutes our acceptance of your order and forms a binding contract.

3.2 Pricing

All prices are in US dollars and exclude applicable taxes. We reserve the right to correct pricing errors that may occur.

3.3 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You agree to provide current, complete, and accurate payment information.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

4.3 Shipping Restrictions

We cannot ship to some Asian countries and certain remote regions. You are responsible for any customs duties or import taxes.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unused and in original condition
  • In original packaging with all accessories
  • Accompanied by proof of purchase

5.2 Return Process

To initiate a return:

  1. Contact us at [email protected] within 15 days
  2. Include your order number and return reason
  3. Wait for approval and Return Merchandise Authorization (RMA) number
  4. Ship item to: Garden Supply Store Returns, 5023 Radford Street, Louisville, KY 40223

5.3 Refunds

Refunds are processed within 3-5 business days after we receive your return. The refund will be issued to your original payment method.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information.

6.2 Prohibited Activities

You agree not to:

  • Use our products for any illegal purpose
  • Misuse gardening tools in ways contrary to their intended purpose
  • Attempt to gain unauthorized access to our systems
  • Submit false or misleading information

7. Liability Limitations

7.1 Product Use

Garden Supply Store is not liable for:

  • Misuse of gardening tools or equipment
  • Injuries resulting from improper use of products
  • Damage caused by use of power tools without proper safety precautions

7.2 Website Use

We are not liable for any damages arising from:

  • Website downtime or technical issues
  • Inaccurate product information due to typographical errors
  • Third-party actions that affect your use of our site

8. General Provisions

8.1 Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new effective date.

8.2 Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, USA.

8.3 Contact Information

For questions about these Terms, please contact us at:

Garden Supply Store
5023 Radford Street
Louisville, KY 40223
United States
Email: [email protected]

Thank you for choosing Garden Supply Store for your gardening needs. We’re committed to helping you cultivate your perfect outdoor space!

The Garden Supply Store Team